The Runners Shop

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Reviews about The Runners Shop

• Saddif Hayee

  21.07.2018
  ★ ☆ ☆ ☆ ☆
  Perfect example of the worst customer service I have ever experienced. I went to the shop today with the view of purchasing a new pair of running shoes with more support. I purposely wore my current trainers so that I could show exactly what support I had and perhaps could find trainers which offered more.
  I was greeted by a very unprofessional and down right rude guy working there, who when I merely mentioned that I had a niggle in my ankle (hence I was looking to change my current trainers) immediately responded by saying that 'you should go to a physio then'. He made repeated reference to my existing trainers and kept insisting they were not running trainers at all (which was untrue) then when he couldn't push that anymore he moved on to 'I would NOT stock those in my shop'. I told him that I did actually find my trainers very comfortable to which he responded with 'my slippers are comfortable too'. He was totally reluctant to offer me any trainers at all which would be suitable.
  He was extremely aggressive and unhelpful. I would certainly not step foot in this shop if I were you!
  I mananged to buy the perfect pair from the running shop in Sevenoaks!
  Go to 'Up and Running' in Sevenoaks instead!

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